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Become a CBSA Officer

Frequently Asked Questions

  1. Why was the expiry date extended for these pools (BSF07J 009040 000002, BSF08J 009040 000008, 11 BSF EA NBSO FB 1111 and 11 BSF EA NBSO FB-2222)?
  2. Why do I need to apply on this new selection process? I am already in the pool…
  3. I have already done all the steps in this selection process, why do I need to redo them with the new selection process?
  4. Will my testing or interview results still be valid if I apply to the new selection process?
  5. What is the difference between a Condition of Employment and an Operational Requirement?
  6. I have already submitted proof that I meet the operational requirements; do I need to resend them again?
  7. How do I know which operational requirements I still need to obtain?
  8. Where do I send the proof that I meet the operational requirements?
  9. I have a question, can I call somebody?
  10. Where can I find more information about the CBSA Officer Induction Training Program (OITP)?
  11. Will I be compensated while attending the in-residence portion of the OITP at the Canada Border Services Agency (CBSA) College?
  12. As a Public Servant, am I eligible for an assignment, secondment or interchange, whereby I would continue to receive my substantive salary while attending the in-residence portion of the OITP at the CBSA College?
  13. As a Public Servant, what type of leave am I entitled to attend training at the CBSA College?
  14. I am a Public Servant and my management has approved my taking paid leave during the 18-week OITP in-residence training. Will I also receive the allowance?
  15. Will my pension and/or benefits be impacted if I take a period of leave without pay to attend the OITP?
  16. Where can I find more information on the CBSA districts/potential locations of work?



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1. Why was the expiry date extended for these pools (BSF07J 009040 000002, BSF08J 009040 000008, 11 BSF EA NBSO FB 1111 and 11 BSF EA NBSO FB-2222)?

A new expiry date of October 31, 2012 was established to ensure those candidates in these pools who have been selected to attend the CBSA Port of Entry Training in Rigaud can be offered employment with the CBSA when they finish training at Rigaud.

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2. Why do I need to apply on this new selection process? I am already in the pool…

CBSA has developed a new Officer Induction Training Program and an Officer Trainee Developmental Program; these programs incorporate new skills, abilities and competencies to better prepare CBSA Officers for their work. Significant changes to the training program mean the CBSA can no longer utilize the previously established pools because the criteria have changed. A new selection process is required to further align the skills, abilities and competencies between recruitment and training, and respond better to the ever-changing CBSA environment. The pool in which you have been placed will expire on October 31st, 2012 and no appointments will be made from this pool beyond this date. Should you wish to become a CBSA Officer in the new developmental program you must apply on the new selection process.

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3. I have already done all the steps in this selection process, why do I need to redo them with the new selection process?

The CBSA is embarking on a new Induction model, including a more strategic recruitment process, with new testing and competencies assessment as well as an enhanced training program followed by a new developmental program, better targeted to the CBSA needs and reality. Therefore, assessment tools that will be used for the new selection process are different from the ones used previously. You don't need to redo certification such as First Aid if your qualifications are still valid.

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4. Will my testing or interview results still be valid if I apply to the new selection process?

Standardized PSC tests may be transferable; however, other testing and interviews done under previous processes are not transferable.

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5. What is the difference between a Condition of Employment and an Operational Requirement?

Operational Requirements are conditions which you must meet in order to be eligible for the selection process while Conditions of employment are conditions which must be met and maintained at the time of appointment.

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6. I have already submitted proof that I meet the operational requirements; do I need to resend them again?

You must possess all operational requirements when you apply on the new selection process. If you are invited to the testing phase of the selection process you will be required to bring valid supporting documentation at that time.

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7. How do I know which operational requirements I still need to obtain?

You must possess all operational requirements when you apply on the new selection process. If you have questions about the operational requirements you may contact us by email at national-recruitment_recrutement-national@cbsa-asfc.gc.ca.

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8. Where do I send the proof that I meet the operational requirements?

If you are invited to the testing phase of the selection process you will be required to bring valid supporting documents at that time.

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9. I have a question, can I call somebody?

We invite you to consult the CBSA web site which contains a large amount of information on the process. If you still have a question, due to the large volume of candidates, we request that you send your inquiry via email at national-recruitment_recrutement-national@cbsa-asfc.gc.ca and we will answer your inquiry promptly. If we deem necessary to contact you by telephone, we will then do so.

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10. Where can I find more information about the CBSA Officer Induction Training Program (OITP)?

For further information on the Officer Induction Training Program please visit our web site. Successful completion of this training program is mandatory prior to an offer of employment as a CBSA Officer Trainee.

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11. Will I be compensated while attending the in-residence portion of the OITP at the Canada Border Services Agency (CBSA) College?

The CBSA will provide an allowance of $125 per week, in lieu of salary, to all recruits, for each week they attend the OITP at the CBSA College in Rigaud, Quebec.

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12. As a Public Servant, am I eligible for an assignment, secondment or interchange, whereby I would continue to receive my substantive salary while attending the in-residence portion of the OITP at the CBSA College?

The CBSA will not offer secondments, assignments, and interchanges to candidates who are Public Servants who are invited to the OITP at the CBSA College.

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13. As a Public Servant, what type of leave am I entitled to attend training at the CBSA College?

If you are a Public Servant and you are invited to attend the 18-week OITP in-residence training at the CBSA College you must make arrangements for leave with your current manager. Options may include, leave without pay for personal needs, annual and/or compensatory leave or other leave entitlements as outlined in the applicable Collective Agreement or Terms and Conditions.

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14. I am a Public Servant and my management has approved my taking paid leave during the 18-week OITP in-residence training. Will I also receive the allowance?

Yes. All recruits will receive an allowance of $125 per week, for each week they attend the OITP at the CBSA College in Rigaud, Quebec.

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15. Will my pension and/or benefits be impacted if I take a period of leave without pay to attend the OITP?

Since all situations are different, it is recommended you contact your departmental compensation advisor to discuss how a leave without pay period would impact your benefits. If you have any questions regarding the effect on your public service pension plan contact the Public Service Pension Centre at 1-800-561-7930.

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16. Where can I find more information on the CBSA districts/potential locations of work?

Please visit the following link for more in depth information about the CBSA's work locations.